We're 100% Customer Focused

It's in our DNA

AppFolio provides innovative software, services, and data analytics to the real estate industry.

Our industry-specific, cloud-based business management solutions are designed to enable our customers to digitally transform their businesses, address critical business operations and provide exceptional customer service.

At the heart of our products and services is a talented and agile team that understands the importance of listening to our customers to provide solutions that meet and anticipate their needs.

With offices in Santa Barbara, Los Angeles, San Diego, and Dallas, our business is built for long-term success and is fueled by satisfied and loyal customers and a team of AppFolians who value and contribute to our great culture every day.

Meet Our Executive Team


AppFolio, Inc. Opens its Doors in Santa Barbara

Klaus Schauser and Jon Walker form AppFolio, Inc. to revolutionize the way businesses grow and compete by offering software, services, and transformational technology.


We Sign Our First Oar

In preparation for the inaugural rafting trip, newly-appointed CEO Brian Donahoo crafts our first celebratory oar — in his garage. A tradition is launched: we've now signed 31 oars.


Our First Product is Launched

We launch our first cloud product, AppFolio Property Manager, giving property managers the tools they need to modernize their business.


The Debut of Hack Day

The AppFolio Engineering team hosts a 24-hour hackathon to encourage innovation, creativity and collaboration. Today, we host numerous Hack Days annually.


Texas Office Opens

AppFolio opened our Dallas office to support our growing team.


AppFolio Property Manager Goes Mobile

AppFolio Property Manager Mobile hits the market, making work-from-anywhere property management a reality.


AppFolio Enters the Legal Market

AppFolio, Inc. acquires MyCase, a legal practice management software, to help attorneys manage cases from anywhere in the world.


San Diego Office Opens

Our third location — and closest to the beach — opens in San Diego to support our growing MyCase team.


We're 100% Customer Focused

Our first annual customer conference is held in Santa Barbara hosting AppFolio Property Manager customers from around the nation.


We Go Public

AppFolio gets listed on NASDAQ with our public company debut.


Best Place to Work!

AppFolio is honored to receive the Glassdoor “Best Places to Work” award for employee happiness in the workplace.


A Fastest Growing Technology Company

AppFolio is honored to be named to the Deloitte's Technology Fast 500, a ranking of the 500 fastest growing technology companies in North America.


Introducing AppFolio Property Manager PLUS

With the introduction of AppFolio Property Manager PLUS we expand our real estate product capabilities to help growing organizations with complex portfolios, compete and grow in an on-demand economy.


AppFolio Acquires Advanced Artificial Intelligence Company

AppFolio acquires Dynasty to strengthen our system of intelligence capabilities, offer advanced AI technology to real estate customers, transforming the way our customers do business.


AppFolio Unveils AppFolio Investment Management

With the introduction of AppFolio Investment Management we now offer an all-in-one platform that provides powerful tools to streamline real estate investment management, impress investors, and grow businesses.


AppFolio Honored with Glassdoor Employees’ Choice Award

We are proud to be honored with the Glassdoor Employees' Choice Award, recognizing the 100 Best Places to Work in 2020. We know that focusing on employee experience and a strong culture that fosters innovation is central to our ongoing growth.


Poised for the Future

Innovative products, dedication to our growing customers, and a deep understanding of the market solidify AppFolio as a technology leader of the future.

Our Company Values

Simpler is Better

We know that making things simple requires a lot of thought and discipline and we are willing to go the extra mile to do this.

Great, Innovative Products are Key to a Great Business

Designing and building great products that customers love is at the heart of our business!

Great People Make a Great Company

We know that great people make a great team and great teams can overcome huge obstacles. We work hard to find the best team members to join our company and work equally hard to provide a challenging and rewarding environment to motivate and bring out the best in them.

Listening to Customers is in Our DNA

We are students of "customer development" and "market validation" and use these practices to guide our product and business strategy. We know that making customer-friendly / customer-centered decisions pays off with loyalty, growth, and long term profits.

Small, Focused Teams Keep Us Agile

We believe that a small group of passionate people can deliver extraordinary results. We believe in focus and know we can only do a few things really, really well.

We Do the Right Thing; It's Good for Business

When faced with tough situations, we always do the right thing because it's good for business, and we feel better doing it.


Behind The Scenes

Take a behind-scenes look at AppFolio and what inspires us to continue to revolutionize SaaS based products for vertical markets. Great people make great products, and that philosophy is how we were able to build a talented and creative team unlike any other in the industry.

Jason Randall, President and Chief Executive Officer

Jason Randall, President and Chief Executive Officer

Jason Randall, President and Chief Executive Officer

Jason Randall is the President and Chief Executive Officer of AppFolio and serves on its board of directors. Jason is focused on building a long-term successful company, cultivating a thriving team and ensuring the company delivers solutions that provide great impact to its customers and their business ecosystems.

Jason has been a member of the AppFolio leadership team since 2009, serving in various executive-level product and strategy positions, including Senior Vice President of AppFolio Property Manager. Under Jason’s leadership, AppFolio has been listed as a Glassdoor Best Places to Work and as Fortune’s #1 Fastest Growing Company.

Jason has served in various leadership and product development capacities at other SaaS companies, including Citrix Online (merged with GoTo). He has been named to the Glassdoor Top CEOs list twice.

Jason received a B.S. in Environmental Studies from the University of California, Santa Barbara.

General Counsel and Chief Compliance Officer

Matt Mazza, Chief Legal Officer

Matt Mazza, General Counsel and Chief Compliance Officer

Matt Mazza is Chief Legal Officer for AppFolio and leads its legal, compliance, and governance affairs functions.

Since joining the company in 2016, Matt has played an integral role not only in developing AppFolio’s legal and regulatory strategies but also in the evolution of its compliance and ethics and enterprise risk management programs. He regularly partners with and advises the executive management team and board of directors on key strategic and operational initiatives across the business. Before becoming Chief Legal Officer, he served as the company’s General Counsel and Chief Compliance Officer.

Prior to AppFolio, Matt served as Senior Counsel for Deckers Brands, where he was responsible for a broad spectrum of legal affairs. He began his practice as a complex business and commercial litigator in 2003.

Matt received his J.D. from the University of California, Berkeley, and a B.A. from the University of California, Santa Barbara.

Jon Walker, Chief Technology Officer and Founder

Jon Walker, Chief Technology Officer and Founder

Jon Walker, Chief Technology Officer and Founder

Jon Walker is co-founder and Chief Technology Officer of AppFolio. In 2006, Jon, along with Klaus Schauser, founded AppFolio with the mission to revolutionize the way businesses grow and compete by enabling their digital transformation. Jon drives AppFolio’s technology vision and architecture, leading key future-focused initiatives such as artificial intelligence across the business.

Jon has held various executive positions leading engineering development and quality assurance teams, including CTO of Versora, providers of open source Windows to Linux migration software, and CTO of Miramar Systems (sold to CA Technologies). He also served as Senior Technologist for Nortel Networks and Xing Technology Inc. (sold to RealNetworks).

Jon holds and has contributed to multiple patents, and software developed under his direction has been deployed to over 20 million computers worldwide. He was recently selected as one of the Most Influential People on California’s Central Coast.

Jon received a B.S. in Economics and Business from Westmont College and has taught courses in computer science at the University of California, Santa Barbara and Westmont College.

Fay Sien Goon ,Chief Financial Officer

Fay Sien Goon, Chief Financial Officer

Jon Walker, Chief Technology Officer and Founder

Fay Sien Goon is Chief Financial Officer for AppFolio, leading financial strategy and operations.

Fay Sien joined AppFolio in 2021, bringing to her role nearly 20 years of financial and accounting expertise and a proven track record of scaling and leading in high-growth SaaS environments.

Previously, she spent nine years at ServiceNow culminating in her role as Chief Accounting Officer, where she led, scaled, and transformed the accounting and finance operations function during a period of growth from $250 million to over $6 billion in revenue. Prior to ServiceNow, Fay Sien spent 11 years at Ernst & Young where she led external audits of large and pre-IPO technology companies.

Fay Sien serves on the board of directors of Coveo, a cloud provider of AI-based search technologies, and MidPen Housing, a non-profit affordable housing organization.

She is a certified public accountant and holds a Master in Accountancy from the University of Alabama, Tuscaloosa.

Nat Kunes, Senior Vice President, Real Estate Investment Management

Nat Kunes, Senior Vice President, Real Estate Investment Management

Nat Kunes, Senior Vice President, Real Estate Investment Management

Nat Kunes is Senior Vice President, Real Estate Investment Management for AppFolio. Nat leads strategy and operations for the AppFolio Investment Management product and service offerings.

Nat joined AppFolio in 2009 and has held key product leadership roles during his tenure. Most recently, he led the Product Management, Customer Experience, Strategic Development, and Customer Development teams responsible for all of AppFolio’s Real Estate products. Previously, Nat led product teams at Citrix Online (merged with GoTo), and led large-scale field implementations at InfoGenesis (acquired by Agilysys).

Nat serves on the Forbes Finance Council, contributing insights and trends in real estate investment management.

Nat received a B.S. in Computer Engineering from the University of California, Santa Barbara, and an MBA from Arizona State University.

Shane Trigg, General Manager, Real Estate

Shane Trigg, General Manager, Real Estate

Shane Trigg, General Manager, Real Estate

Shane Trigg is General Manager, Real Estate for AppFolio. Shane leads strategy and operations for AppFolio Property Manager product and service offerings.

Shane joined AppFolio in 2020 after holding various leadership positions for other publicly-traded SaaS companies, including Senior Vice President, Commerce Cloud, and Senior Vice President, Marketing Cloud for Salesforce. Shane also served as Vice President of Global Sales and Marketing for MRI Software (formerly Intuit Real Estate Solutions, Inc.), leading $100M+ in global sales revenue for North America, EMEA, and APAC.

Shane received a B.S. in Human Ecology from The Ohio State University and an MBA from the University of Notre Dame.

Amy Meyer, Chief People Officer

Amy Meyer, Chief People Officer

Amy Meyer, Chief People Officer

Amy Meyer is Chief People Officer for AppFolio. Amy leads the human resources and facilities management functions, partnering with leaders throughout the company to attract, develop, and retain diverse talent at all levels, and to create a positive employee experience.

Amy joined AppFolio in 2015, bringing 20 years of experience leading HR organizations to her role. She previously served as Vice President of Human Resources for Citrix Online (merged with GoTo), where she was responsible for the company's human resources business partners, talent acquisition, talent management and mergers and acquisitions. Before that, Amy was Director of Human Resources at Openwave Systems, serving in several divisional and corporate HR roles.

Amy has been named as one of the Top 50 Women in Business on California’s Central Coast and contributes as a thought leader on the future of work, careers in technology, and creating winning cultures.

Amy earned a B.S. in Biopsychology from the University of California, Santa Barbara, and completed the Advanced Human Resources Executive Program at the University of Michigan, Ross School of Business.